Members and CRM
Know every member, family and lead
One record per member, with their family, plan, waiver, attendance and payments. New leads from your website land in the same place, and the people who need a call are flagged for you.
Families together
Parents and children on one account, with the parent’s signature on every child’s waiver.
Leads that don’t get lost
Free-week requests arrive with the class they picked, and are marked joined when they sign up.
Who needs a call
See who has stopped coming. Your recap email adds failed payments and waiting trial requests.
The right access for each person
Owner, manager, front desk and coach roles, each seeing only what they need.
Dig deeper
The detail
In every member’s record
- Family members, plan, status and payment history
- The signed waiver, emergency contacts and medical notes, visible to staff
- Booked classes and recent visits for the whole family, with this month’s count
- Event and camp registrations
Leads
- Free-week trial requests with the first class the visitor picked
- Referral links members can share
- Automatic follow-up emails until they join or you mark them not interested
- Campaigns only go to people who opted in, with the date they agreed, and every email has a one-click unsubscribe
Getting your members in
- Import from Mindbody, Gymdesk or a spreadsheet, with families grouped automatically
- Safe to run twice: nobody is duplicated and existing accounts are left alone
- Download any list as a spreadsheet, any time
Especially useful for
Growing academy
Keep the members you have, fill your classes, and give the front desk room to breathe.
Established academy
Replace the stack of systems and add-ons with one suite, and move over at your own pace.
Switching from another system
Import your members, run side by side, and move billing when you’re ready.
Martial arts academies
Kids and adult programs, families, parent waivers, trials, camps and a busy front desk.
The rest of the suite
Next: Front desk and point of saleSee it with your own gym in mind
A short call where we walk through the website, the member app and the admin, and answer your questions.