Switching from another system

Switch without the scary weekend

No cut-over date, and no members re-entering their details on the same day. We bring everyone in, you run both systems side by side, and billing moves one member at a time.

Sound familiar?

What gets hard at this point

Losing members in the move

Every switch risks members who don’t re-register or a payment that doesn’t carry over.

Paying twice

Running two systems for a while, or a member being charged by both.

Losing your Google rankings

A new website shouldn’t mean starting over in search.

How the suite helps

What changes with us

We import your members

From Mindbody, Gymdesk or a spreadsheet, with families grouped together.

Members and CRM

Run side by side

Your old system keeps billing until you’re ready. New members can be copied into Mindbody too.

Billing moves on its own date

Each member adds their card from an email. Nothing is charged that day.

Billing and payments

Nobody pays twice

You get a reminder to cancel the old billing for each member who moves.

Keep your Google rankings

Your domain stays yours, and every old page is redirected to its new one.

Website and online sign-up

Every step can be undone

Imports are safe to run twice, and your data can be exported any time.

How it works

Step by step, at your pace

  1. Send us your member export

    From Mindbody, Gymdesk, another system or a spreadsheet. We match the columns and group families together.

  2. Everyone is in, nothing changes

    Members are imported as “billed in your current system”. They keep paying exactly as they do today.

  3. New sign-ups start here

    Trials, new members and drop-ins come through your new website while the old system keeps running.

  4. Billing moves when you say so

    Each member gets an email to add their card. Nothing is charged that day; their payments move on their normal date.

  5. Cancel the old system

    You get a reminder for each member who moves, so nobody pays twice. When the last one has moved, you’re done.

Will my members notice?

Only when you want them to: when they get the email inviting them to the new app, or to add their card.

Can I keep Mindbody for a while?

Yes. New members and payments can be copied into Mindbody automatically, so both systems stay up to date while you run them side by side.

Tell us what you use today

We’ll walk you through how your members, billing and website would move, step by step.

Book a demo